Return / Refund Policy

CCKART Refund and Return policy lasts up to 7 days of purchase. After 7 days we can’t offer any refund or return at any device problem.

CCKART Customer Service

The goal of CCKART is to provide online CCTV camera service at every door at an affordable price with excellent technical expert team to fulfill requirements of each client. As CCTV equipment is becoming an essential product for the generation we always try to fulfill our customer’s expectations by providing different brands of CCTV camera, installation and excellent technical support. In you can get a broad collection of high class and branded CCTV cameras of different types suitable for your premises and covering your requirement areas.



Return & Money Refund Policy

Our return and refund policy includes-

  •         100% refund on order cancellations
  •         Non- delivery of product in time eligible for refund
  •         Cancellation due to unavailability of product eligible for return
  •         Exchange of ordered products with another product lead to a return if item is unused, sealed and resides in the same package
  •         If product used or seal opened it isn’t eligible for a refund rather than can do exchange.
  •         Sealed products, manufacturing defect products, some others parts of CCTV like Connectors, Remote Controls, Wires, Screws etc can’t be returned, only can be exchanged.


  Refund of money may happen if applicable with your product; once it is received and inspected by our team we will send notification to your mail id on the same. The next notification you will receive on acceptance or rejection of your product refund along with reason of rejection. On approval of refund you will receive the same amount that you have used while purchasing the item. It will take around 14 working days to maximum of 56 days to credit the amount into your credit card or any used payment method.

Exchange & Return shipping of Product

Replacement of products may occur on arrival of defective and damaged items. You can contact us at or call on 9777732342. You can also send the same item to: Plot No. 678/3, 1st Floor, Near Durga Mandap, Baramunda, Bhubaneswar, Odisha -751003.